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WHEREAS the undersigned desires to set out in writing the matters described below;

WHEREAS this document has been prepared with reference to the laws of Ontario, Canada;

NOW, THEREFORE, the following provisions shall apply:

Example SaaS Inc. — Terms of Service

Website: https://example-saas.ca

Last updated: October 23, 2026

In plain language: these terms are the rules for using our website. By using the website, you agree to follow them.

Example SaaS Inc. operates a software-as-a-service platform at https://example-saas.ca (the "Services"). We may change, suspend or discontinue any part of the Services at any time.

If you create an account, you are responsible for keeping your login credentials confidential and for all activity under your account. You must provide accurate information and promptly update it if it changes. You must be at least 18 years old, or the age of majority in your province, to use the Services.

Paid features are billed in Canadian dollars. Prices are as shown at checkout, plus applicable taxes. Unless stated otherwise, subscriptions renew automatically until cancelled, and fees already paid are non-refundable except where required by law.

You agree not to: (a) use the Services for any unlawful purpose; (b) attempt to gain unauthorized access to the Services or interfere with their operation; (c) upload harmful code or infringing content; or (d) misrepresent your identity. We may suspend or terminate accounts that violate these terms.

The website, its content, trademarks and software are owned by Example SaaS Inc. or its licensors and are protected by law. You receive a limited, non-transferable licence to use the Services for their intended purpose. You keep ownership of content you submit; by submitting it you grant us a licence to use it to operate the Services.

To the maximum extent permitted by law, Example SaaS Inc. is not liable for indirect, incidental or consequential damages arising from your use of the Services. Our total liability for any claim is limited to the amount you paid us in the 12 months before the claim arose. Nothing in these terms limits liability where the law does not allow it, including under Quebec consumer protection law.

We may suspend or terminate your access if you breach these terms. You may stop using the Services at any time. Sections 5 and 6 survive termination.

These terms are governed by the laws of Ontario and the federal laws of Canada applicable there. The parties submit to the courts of Ontario.

Contact: privacy@example-saas.ca

Example SaaS Inc. — Privacy Policy

Website: https://example-saas.ca

Last updated: October 23, 2026

In plain language: this policy explains what personal information we collect, why we collect it, and what rights you have. We follow Canada's Personal Information Protection and Electronic Documents Act (PIPEDA).

We collect: Account details (name, email), usage analytics, and payment information processed by our payment provider.

We use your personal information to: operate and improve the website; process payments and fulfil orders; communicate with you about your account; comply with legal obligations; and, with your consent where required, send marketing communications.

We obtain your consent before collecting, using or disclosing your personal information, except where the law allows otherwise. You may withdraw consent at any time, subject to legal or contractual restrictions, by contacting us at privacy@example-saas.ca.

We protect personal information with administrative, technical and physical safeguards appropriate to its sensitivity, including access controls and encryption in transit.

You may request access to the personal information we hold about you, ask for corrections, or file a complaint about our handling of your information by writing to privacy@example-saas.ca. We will respond within 30 days. If you are not satisfied, you may complain to the Office of the Privacy Commissioner of Canada.

We use cookies and similar technologies to keep you signed in, remember your preferences and understand how the website is used. You can control cookies through your browser settings; some features may not work if you disable them.

We share limited personal information with trusted service providers who help us operate the website, including: Analytics and payment processing providers, under contract and only as needed to operate the service. These providers may only use your information to perform services for us.

We keep personal information only as long as needed for the purposes described above or as required by law, then securely destroy or anonymize it.

Questions about this policy: privacy@example-saas.ca.

In addition, for users in Quebec, the following applies under Quebec's Act respecting the protection of personal information in the private sector (Law 25):

IMPORTANT: This is a template, not legal advice. Terms of service and privacy policies must reflect how your business actually operates — especially what data you collect and which third parties receive it. Privacy obligations vary by province and sector. Have these documents reviewed by a licensed lawyer in Ontario before publishing.

IN WITNESS WHEREOF, the undersigned has duly executed this document as of the date first written above.

Executed by:

Printed name:

Printed name:

This document is a self-help template and does not constitute legal advice. Independent legal advice from a licensed lawyer in Ontario is recommended before reliance.